Privacy Policy

1. Introduction

Cami Balance, owned by Camila Tardillo Ernährungsberatung, is committed to protecting your personal data. As a data controller, we comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws applicable in Germany and the European Union.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website. By using our website, you agree to the terms outlined here.

2. Personal Data We Collect

2.1 Automatically Collected Data

When you visit our website, we automatically collect certain information about your device, including:

• IP address

• Browser type and version

• Time zone settings

• Cookies stored on your device

• Pages you visit and interactions on the website

• Referring websites or search terms

We refer to this as "Device Information." This data helps us understand user behavior, improve website functionality, and detect potential security risks.

2.2 Personal Data You Provide

If you use our website’s features (e.g., making a purchase, signing up for a newsletter, or filling out a contact form), we may collect:

• Name and surname

• Email address

• Billing and shipping address

• Payment details

• Phone number

You may choose not to provide personal data, but this could limit your ability to access certain services, such as booking a consultation.

3. Why We Process Your Data

We process your personal data to:
✔ Fulfill your orders and provide requested services
✔ Improve our website and user experience
✔ Prevent fraud and enhance security
✔ Comply with legal obligations
✔ Communicate with you (e.g., appointment confirmations, customer support)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Your Rights (EU GDPR Compliance)

As a European resident, you have the following rights regarding your personal data:
✅ Right to Access – Request a copy of the data we hold about you.
✅ Right to Rectification – Correct inaccurate or incomplete data.
✅ Right to Erasure – Request the deletion of your personal data under certain conditions.
✅ Right to Restrict Processing – Limit how we use your data.
✅ Right to Data Portability – Receive your data in a structured, machine-readable format.
✅ Right to Object – Object to how we process your data for legitimate interests.
✅ Rights in Automated Decision-Making – You can ask for human intervention if automated processes affect you.

To exercise these rights, contact us at nut.camit@gmail.com.

5. Data Security & Storage

We store your data securely on protected servers and implement industry-standard security measures to prevent unauthorized access, use, or disclosure. However, no internet-based data transmission is 100% secure, and we encourage you to take precautions when sharing personal information online.

We only retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

6. Payment & Third-Party Services

Payments on our website are processed through secure, GDPR-compliant payment providers. We do not store or process payment card details directly.

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before providing any data.

7. International Data Transfers

If necessary, we may transfer your data outside the European Economic Area (EEA) (e.g., to the US or Canada) for processing. In such cases, we ensure appropriate safeguards are in place to protect your information.

8. Legal Disclosure

We may disclose personal data:

• When required by law (e.g., court orders, legal processes)

• To protect our legal rights or enforce agreements

• To prevent fraud or security risks

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our website after changes means you accept the revised policy.

10. Contact Information

For any questions regarding this Privacy Policy or to exercise your rights, please contact:

📧 Email: nut@camibalance.com
📍 Business Address: Corinthstrasse 63. 10245,Berlin